Terms of service

TERMS OF SERVICE

Welcome to The Jade Pavilion. By accessing or purchasing from our website, you agree to the following terms.

Products

The Jade Pavilion offers jadeite jewelry and related products. Product descriptions, photographs, measurements, and colors are provided as accurately as possible. Because jadeite is a natural stone, variations in color, texture, pattern, and inclusions are normal and make each piece unique.

Orders and Payment

Orders are subject to product availability and acceptance. Payment must be received in full before an order is processed. We accept the payment methods displayed at checkout.

Pricing

Prices are listed in U.S. dollars and may be changed at any time. The price displayed at checkout is the price applicable to your order.

Shipping

Shipping options, costs, and estimated delivery times are provided at checkout. The Jade Pavilion is not responsible for delays caused by shipping carriers, weather, or circumstances outside our control.

Returns and Refunds

Please review our Return and Refund Policy for information regarding eligible returns, exchanges, and refunds.

Product Care

Customers are responsible for properly caring for their jewelry. Jadeite should be handled with care and protected from harsh chemicals, extreme temperatures, and activities that may cause damage.

Website Use

You agree to use this website only for lawful purposes and not to interfere with the operation or security of the website.

Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be posted on this page.

Contact

If you have questions about these Terms of Service, please contact The Jade Pavilion through the contact information provided on our website.